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Privacy Policy

Last updated: March 2026

1. Who We Are

Vanish Rubbish Removal (ABN: 26 717 580 486) is a locally owned rubbish removal service operating across Byron Shire, Tweed Shire, Ballina Shire, and the Northern Rivers region of New South Wales, Australia.

2. Information We Collect

We may collect the following personal information when you contact us or use our services:

  • Name and contact details (phone number, email address)
  • Property address for service delivery
  • Details of items to be removed
  • Payment information (processed securely through third-party payment providers)
  • Website usage data (cookies, analytics)

3. How We Use Your Information

We use your personal information to:

  • Provide quotes and deliver our rubbish removal services
  • Communicate with you about bookings and service updates
  • Process payments
  • Improve our services and website experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties only as necessary to deliver our services (e.g., payment processors) or as required by law.

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. You can manage cookie preferences through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission is 100% secure.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To make a request, contact us at vanishrubbishremoval@gmail.com.

8. Contact Us

If you have any questions about this privacy policy, please contact us: